What
We Do

01

Field
Marketing

3rd Party Retail Specialists

Services at a Glance
  • Seeding devices
  • Product training
  • Compliance
  • Store audits
  • Call file optimisation
  • Journey mapping
  • Role of the store
  • Retailer analytics
  • Sales performance
  • Launch management
  • Field team engagement
  • Brand loyalty
  • Promoters
  • Contact centre support
View Our Work
We deliver 2,000+ store visits each week
1.5 Million Consumer Interactions

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

350+ Blue Square Field Agents
100+ Launches Across Our Client Roster
4.7/5 Experience Rating From Our Latest Training event

02

Direct to
Consumer

Services at a Glance
  • Buyer journey optimisation
  • Live store
  • e-Promoters
  • Help me choose AI tool
  • Social influencers
  • Social commerce
  • Live studio
  • Online cx
  • Contact centre support
View Our Work
Our proprietary tech has driven up to a x36 uplift in sales conversion
Social reach in excess of 250,000 consumers

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

What We Do

03

Experiential

Brought to you by Blue Square X

Services at a Glance
  • Xperience experts
  • Experiential events
  • Reward & incentive trips
  • Guerrilla activity
  • Partnerships & collaborations
  • Physical brand presence
  • Online CX
  • AR & VR tools
Blue Square X
55 events delivered for our clients every year
9.5/10 average client event satisfaction
Our latest pop-up activation delivered over 150k consumer interactions
Our hyper-local data identifies the top 10% of opportunity areas
50+ incentive and once in a lifetime trips planned and executed

04

Outsourced
Talent

Services at a Glance
  • Contingent workers
  • Experiential experts
  • Seeded heads
  • Talent hub
  • Talent mapping
  • People insights
  • Talent sourcing
  • Talent analytics
  • Integrated teams
View Our Work
Over 10,000 people successfully recruited, onboarded and trained
8,736 applications in 2023
Almost 200 pre-qualified candidates for tactical campaigns

05

Aftercare

Services at a Glance
  • Customer in-life support
  • Product set up and delivery
  • Aftercare product experts
  • Online and in-home aftercare support
  • Customer loyalty programmes
  • Mobile repair teams
  • Brand partner field teams
  • Warehousing and logistics
View Our Work
£2.1 million saved in 2023 though our mobile repair teams
100% customer virtual appointment attendance
38% of consumers said contacting a brand post-purchase was their #1 pain point

06

Omnichannel
Tech

Experts Your Way

Plug our award-winning Product Experts into your shoppers’ online journey using our Experts Your Way technology to deliver online chat, video calls or in-home appointments.

We meet your customers where and when they want, in a way that works for them – and for you.

Find Out More

Help Me Choose

A simple and convenient shopping companion that uses AI to deliver personalised product recommendations to your customer – and enhanced data insights to you.

  • Up to 36x higher sales conversions
  • Up to 35x increased basket value
  • Up to 45% higher customer satisfaction
Watch Demo

Mission

A community-powered, crowdsourced platform to allow brands to scale their mystery shopping, brand audit and compliance tracking across all physical environment touch points.

Currently in beta testing. If you’re interested to find out more, let us know.

Find Out More

Our Clients

Our Clients

Our Clients

Our Clients

Our Clients

Our Clients

Our Clients

Our Clients

Our Clients

Some of the World's Most Loved Brands are

Some of our Most Loved Clients

Samsung
HP
SharkNinja
EE + BT
Pure Electric
Valspar
Hydrow
Sherwin Williams

Let's Work Together

Contact Blue Square